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One-way information transfer

Often it is necessary to give the participants some information about an issue, or a proposed policy, before starting a consultation (as in a discussion document, or a web site). In addition, organisations may set up channels for one-to-one communications from the public (e.g. an e-mail address for complaints and compliments).

  • A website
  • An e-mail address or online comment form

Supporting dialogues | Exploring problems and planning solutions
Measuring needs and preferences | Writing documents