Difference between revisions of "Technology"

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We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation.
  
 
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#[[Selecting technologies]]
# What are the various technologies I could use to
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#[[Technology classification]]
## Publicise the e-consultation. (Email campaign)
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#[[Technology matching for E-consultation]]
## Stay in contact & update participants. (Mailling list, periodic newsletter)
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#[[Possible innovations]]
## Get their views. (Online discussion forum, online line feedback forms)
 
## Collective writing. (Wiki pages, group report authoring tools)
 
## Conduct a survey. (Online questionnaire authoring tools)
 
## Organise meetings.
 
## Consult over long distnaces. (Online chat, audio/video conferencing)
 
# What are the various technologies & what are they used for?
 
* Supporting one-way information transfer
 
  Convert consultation documents to PDF format, put them online and make them downloadable
 
  Convert consultation documents to web pages, make the content navigable
 
  Collect feedback from online form
 
* Supporting dialogues
 
  Realtime 'chat'
 
  - systems that allow people to converse with others at the same time, reacting immediately to each other, wherever they happen to be
 
  - e.g. chat rooms, text messaging, audio and video conferencing.
 
 
 
  Ongoing discussions
 
  - these allow people to take part in a longer discussion over several days or weeks, joining in whenever they have time
 
  - e.g. discussion forums, e-mail mailing lists, e-newsletter and virtual worlds.
 
*Exploring problems and planning solutions
 
  Use computer tools such as gropu support system to
 
  - organise an agenda-driven meeting
 
  - allow lots of people to brainstorm ideas at the same time, without having to wait their turn to speak
 
  - allow pseudo-anonymity, so people are less afraid of coming up with creative, but risky ideas
 
  - help map out the issues discussed and the options identified.
 
*Measuring needs and preferences
 
  Use computer tools to publish online survey, collect and analyse results
 
  Use computer tools to conduct electronic voting
 
*Writing Documents
 
  A collaborative writing method 
 
  - with computer software running on a server
 
  - several people can work on the same document at the same time
 
  - writing different parts of it, then editing each other's work
 
 
 
 
 
# Where can I get information on the technology and technical knowledge that I will need in order to engage in E-consultation?
 
 
 
Technology selection process
 
 
 
* Define your needs (Why you need a consultation technology)
 
** Define consultation case
 
*** Description: a short explanation of the consultation activity
 
*** Reasons: a description of the needs why this consultation activity should be taken
 
*** Assumptions: All the assumptions to make this consultation activity
 
*** Benefits: List of benefits for consulting organisation and participant
 
*** Cost: How much it cost to run this consultation activity
 
*** Investment: Can this consultation activity will be taken in future
 
* Define your selection criteria (Criteria for Technology selection)
 
** Vendor stability and reputation (support)
 
** Wide adoption in market
 
** Does it require any possible changes to meet stack holders needs
 
** Secure and mature/proven technology
 
** Training and documentation
 
** Actual implementation of the technology
 
** Technology accessibility standards
 
* List of matching technologies
 
* Select the best suited for you
 
** Good description of technology
 
** Infrastructure required (network)
 
** Platforms (operating systems, hardware)
 
** Architectural Integrity (Interaction with other technology, Would it possible to integrate with other technology?)
 
** Fitness for purpose (Is it meeting purpose envisaged?)
 
** Expertise (What knowledge should be available in-house, Maintenance and support)
 
** Maturity of Standard (Is the technology mature and well-proven)
 
** User needs (Does the technology satisfy the user requirements and Matching stack holders requirements)
 
** Preservation needs (Is technology is appropriate for long-term preservation)
 
** Budget (time, money)
 

Latest revision as of 11:18, 22 October 2017

We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation.

  1. Selecting technologies
  2. Technology classification
  3. Technology matching for E-consultation
  4. Possible innovations