E-government

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E-Government: From Technology-driven to Citizen-driven

The shift in e-Government policy from being technology-driven towards being citizen-driven takes place in a context of a shift to governance, that is, to including civil society, citizens, and the private sector in the networks of government as a credible way forward. An OECD handbook,’ Citizens as Partners, OECD Handbook on Information, Consultation and Public Participation in Policy-Making (2001) cultivates the need to see citizens as partners in policymaking.

In a European Commission initiative, advanced in European Governance: A White Paper (2001), the role of ICT in engaging with the issue of a democratic deficit in relation to governments and EU institutions is addressed. Here a new framework for co-operation on information is announced and it recognises that ‘information and communication technologies have an important role’ to play in the evolution of a partnership model of policy-making. It’s own institutions are linked into a ‘interactive platform for information, feedback and debate, linking parallel networks across the Union’ (www.europa.eu.int). In general, the European Union has more recently engaged in enthusiastic postings on their EUROPA website of a great deal of information material, showing its operations, processes and decisions and inviting consultation on a large number of initiatives.