http://e-consultation.org/guide/api.php?action=feedcontributions&user=Davidodonnell&feedformat=atomE-Consultation Guide - User contributions [en]2024-03-29T12:31:43ZUser contributionsMediaWiki 1.27.0http://e-consultation.org/guide/index.php?title=Youth_e-consultations_at_NIYF&diff=2322Youth e-consultations at NIYF2006-09-03T20:25:31Z<p>Davidodonnell: </p>
<hr />
<div>== Exploring Capacity for E-Enabled Youth Participation in Public Consultation ==<br />
<br />
Throughout the course of the ECRG Project, sponsorship has been provided for Michele Smyth to undertake research contributing to the award of a PhD degree in the e-consultation field. The topic for this research is "Exploring capacity for youth participation in online public consultation". <br />
<br />
The Northern Ireland Youth Forum (NIYF) is a key agency in current youth participation activity. For over 25 years the forum has been a central force in developing mechanisms for enabling youth participation across Northern Ireland. Working with the 14–25 age group, NIYF currently delivers a number of programmes that characteristically incorporate innovative techniques and a high level of interactivity. These programmes are delivered in various ‘real world’ settings such as youth clubs. <br />
<br />
Through discussions with NIYF, a shared research interest in e-enabled approaches to consultation and their potential capacity to enrich current youth consultation activities has been established and access has been negotiated to conduct a research programme. This research explores the capacity for e-enabling appropriate aspects of youth participation in public consultation within existing structures in Northern Ireland. Various stakeholder perspectives will be interpreted with a view to developing an online resource that has the potential to offer experiential learning opportunities on citizenship and its related themes within classroom settings. <br />
<br />
Adopting an action research approach, this has involved shadowing a youth worker directly involved in engaging young people in public consultation processes. In keeping with the action research approach, cycles of research activity have been undertaken that observe practice, and then identify and implement appropriate e-enabled interventions. These interventions and emerging issues are observed and these subsequently inform the next cycle in an iterative process. <br />
<br />
The purpose of the cyclical enquiry is to iteratively inform the design of appropriate online mechanisms that may be used by NIYF to complement their existing consultation work. During the consultation processes, where appropriate, an intervention in the form of an e-enabled component has been introduced. To date, a website using wiki technology has been set up to act as a platform for complementary e-consultation activity [http://youth.e-consultation.org The youth e-consultation website ]Over the last 12 months a number of online technology interventions have been introduced: discussion forum software and online survey software. The table below serves as a guide for consulting bodies approaching NIYF to undertake a consultation on their behalf, illustrating the opportunities and constraints of the methods listed.<br />
<br />
----<br />
[[Image:NIYF_tech_table.JPG]]<br />
<br />
The table illustrates e-consultation methods NIYF currently offers; note, however, that we are continually developing methods and trying out different technologies. Any of these methods can be tailored and combined to fit specific consultation requirements.<br />
<br />
OTHER CONSIDERATIONS:<br />
<br />
PROMOTION: Whatever the method - it is essential that it be appropriately promoted.<br />
<br />
TIMEFRAMES: As a general rule of thumb, an ‘activity’ period of 6-8 weeks should be accommodated within the planned timeframe. Please note this does not include recruitment, setting up & reporting after the event.<br />
<br />
INCENTIVES: You may wish to provide incentives for participating, depending on budgetary constraints, as these can encourage participation<br />
<br />
----<br />
<br />
Thus far, a number of issues have emerged:<br />
<br />
<br />
== Recruitment ==<br />
Recruiting respondents for a consultation process and maintaining interest throughout the process is a key issue. Participants need to know why it is important for them to take part. What specifically is at stake? In what way will their contributon, and its impact, count?<br />
<br />
As young people give up some of their free time, NIYF offers incentives to participate in their face-to-face activity when resources permit. Although no incentives for participating online have been offered to date, the possibilities for offering music downloads or other such gratuities may be explored.<br />
<br />
<br />
== Child Protection ==<br />
The nature of the NIYF work with young people carries with it legal and ethical responsibilities in terms of providing a safe and secure enviroment free from the threat of harm. Upon introducing these online methods it became quickly apparent that a careful approach would be necessary in order to ensure that these requirements were met. During observations of the face-to-face consultation processes, it became apparent that online mediums' capactiy to facilitate anonymity could prove beneficial, particularly when discussing sensitive issues.<br />
<br />
In particular, the discussion forum software posed a threat because, in its generic form, it allowed anyone to register and post messages. It was paramount that those registered must be young people and that they adhere to a code of conduct. The registration process was, therefore, customised to ensure that only young people could register and that they agreed to the code of conduct established. While this process caused a slight delay between registration and participation, the safety of participants was considered by far the more important issue.<br />
<br />
Another generic aspect of the discussion forum also posed a threat; the fact that the forum was available 24-7 meant that it required particularly vigilant moderation. A facility was set up to alert the moderator via e-mail when a post to the forum had been made and it became necessary for the moderator to check for posts at regular intervals, including evenings and weekends, in case any inappropriate material was posted.<br />
<br />
Despite a desire on the part of Michele and NIYF to roll out the online consultation activity to as wide an audience as possible - child protection considerations have hindered this development. It is now believed that adequate safeguards have been developed incorporating verifiable registration and vigilant moderation with any generic loopholes allowing access having been closed.<br />
<br />
== Perceived Benefits ==<br />
A number of perceived benefits have been observed to date;<br />
Young people participating have expressed their enthusiasm for the discussion forum environment. Likewise, the Consultation coordinator commented on the usefulness of having a platform that allowed young people to continue their conversations over a longer period.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Youth_e-consultations_at_NIYF&diff=2321Youth e-consultations at NIYF2006-09-03T20:06:09Z<p>Davidodonnell: </p>
<hr />
<div>== Exploring Capacity for E- Enabled Youth Participation in Public Consultation ==<br />
<br />
Throughout the course of the ECRG Project, sponsorship has been provided for Michele Smyth to undertake research contributing to the award of a PhD degree in the field of e-consultation. The chosen topic for this research is "Exploring capacity for youth participation in online public consultation". <br />
<br />
The Northern Ireland Youth Forum (NIYF) is a key agency in current youth participation activity. For over 25 years the forum has been a central force in developing mechanisms for enabling youth participation across Northern Ireland. Working with the 14 – 25 age group, they currently deliver a number of programmes that characteristically incorporate innovative techniques and a high level of interactivity among the young people involved. These programmes are delivered in various ‘real world’ settings such as youth clubs. <br />
<br />
Through discussions with NIYF, a shared research interest in e-enabled approaches to consultation and their potential capacity to enrich current youth consultation activities has been established and access has been negotiated to conduct a programme of research. <br />
The research proposed aims to explore the capacity for E-enabling appropriate aspects of youth participation in public consultation within existing structures in Northern Ireland. Various stakeholder perspectives will be interpreted with a view to developing an online resource that has the potential to offer experiential learning opportunities on citizenship and its related themes within classroom settings. <br />
<br />
Adopting an action research approach, this work has involved the shadowing of a youth worker directly involved in engaging young people in public consultation processes. In keeping with the action research approach, cycles of research activity have been undertaken that observe practice, then identify and implement appropriate interventions in the form of e-enabled mechanisms. The impact of the intervention and emerging issues are observed and these observations subsequently inform the next cycle. <br />
<br />
The purpose of the cyclical enquiry is to iteratively inform the design of appropriate online mechanisms that may be used by NIYF to compliment their existing consultation work. During the consultation processes, where appropriate, an intervention in the form of an e-enabled component has been introduced. To date, a website using wiki technology has been set up to act as a platform for the complementary e-consultation activity [http://youth.e-consultation.org The youth e-consultation website ]<br />
<br />
Over the last 12 months a number of online technology interventions have been introduced to compliment NIYFs consultation activities. These interventions utilised discussion forum software and online survey software in a number of forms. The table below serves as a guide for consulting bodies approaching NIYF to undertake a consultation on their behalf, illustrating the opportunities and constraints of the methods listed.<br />
<br />
----<br />
[[Image:NIYF_tech_table.JPG]]<br />
<br />
The table illustrates the e-consultation methods NIYF can currently offer, however we are continually developing methods and trying different technologies. Any of these methods can be tailored and combined to fit specific consultation requirements.<br />
<br />
OTHER CONSIDERATIONS:<br />
<br />
PROMOTION: Any method to be used will require appropriate promotion<br />
<br />
TIMEFRAMES: As a general rule of thumb, an ‘activity’ period of 6-8 weeks should be accommodated within the planned timeframe. Please note this does not include recruitment, setting up & reporting after the event.<br />
<br />
INCENTIVES: You may wish to provide incentives for participating, depending on budgetary constraints. These can encourage participation<br />
<br />
----<br />
<br />
Throughout the course of this work a number of issues have emerged;<br />
<br />
<br />
== Recruitment ==<br />
Recruiting respondents for a consultation process and maintaining interest throughout the process is a key issue. Participants need to know why it is important for them to take part. What specifically is at stake? In what way will their impact count?<br />
<br />
As young people give up their free time NIYF offers incentives to participate in their face-to-face activity when resources permit, although no incentives for participating online have been offered to date, the possibilities for offering music downloads or other such gratuities may be explored.<br />
<br />
<br />
== Child Protection ==<br />
The nature of NIYFs work with children and young people carries with it a legal and ethical responsibility in terms of providing a safe and secure enviroment free from the threat of harm. Upon introducing these online methods it became quickly apparent that a careful approach would be necessary in order to ensure that these requirements were met. During observations of the face-to-face consultation processes, it became apparent that the online mediums' capactiy to facilitate anonymity could prove beneficial, particularly when discussing sensitive issues.<br />
<br />
In particular, the discussion forum software posed a threat because, in it's generic form, it allowed anyone to register and post messages. It was paramount that those registered must be young people and that they adhere to a code of conduct. The registration process was, therefore, customised to ensure that only young people could register and that they agreed to the code of conduct established. While this process caused a slight delay between registration and participation, the safety of participants was considered by far the more important issue.<br />
<br />
Another generic aspect of the discussion forum also posed a threat; the fact that the forum was available 24-7 meant that it required particularly vigilant moderation. A facility was set up to alert the moderator via e-mail when a post to the forum had been made and it became necessary for the moderator to check for posts at regular intervals including evenings and weekends in case any inappropriate material was posted.<br />
<br />
Despite a desire on the part of the researcher and NIYF to roll out the online consultation activity to as wide an audience as possible - child protection considerations have hindered this development. It is now believed that adequate safeguards have been developed incorporating verifiable registration and vigilant moderation with any generic loopholes allowing access having been closed.<br />
<br />
== Perceived Benefits ==<br />
A number of percieved benefits have been observed to date;<br />
Young people participating have expressed their enthusiasm for the discussion forum environment. Likewise, the Consultation coordinator commented on the usefulness of having a platform that allowed young people to continue their conversations over a longer period.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Youth_e-consultations_at_NIYF&diff=2320Youth e-consultations at NIYF2006-09-03T19:56:48Z<p>Davidodonnell: </p>
<hr />
<div>== Exploring Capacity for E- Enabled Youth Participation in Public Consultation ==<br />
<br />
Throughout the course of the ECRG Project, sponsorship has been provided for Michele Smyth to undertake research contributing to the award of a PhD degree in the field of e-consultation. The chosen topic for this research is "Exploring capacity for youth participation in online public consultation". <br />
<br />
The Northern Ireland Youth Forum (NIYF) is a key agency in current youth participation activity. For over 25 years the forum has been a central force in developing mechanisms for enabling youth participation across Northern Ireland. Working with the 14 – 25 age group, they currently deliver a number of programmes that characteristically incorporate innovative techniques and a high level of interactivity among the young people involved. These programmes are delivered in various ‘real world’ settings such as youth clubs. <br />
<br />
Through discussions with NIYF, a shared research interest in e-enabled approaches to consultation and their potential capacity to enrich current youth consultation activities has been established and access has been negotiated to conduct a programme of research. <br />
The research proposed aims to explore the capacity for E-enabling appropriate aspects of youth participation in public consultation within existing structures in Northern Ireland. Various stakeholder perspectives will be interpreted with a view to developing an online resource that has the potential to offer experiential learning opportunities on citizenship and its related themes within classroom settings. <br />
<br />
Adopting an action research approach, this work has involved the shadowing of a youth worker directly involved in engaging young people in public consultation processes. In keeping with the action research approach, cycles of research activity have been undertaken that observe practice, then identify and implement appropriate interventions in the form of e-enabled mechanisms. The impact of the intervention and emerging issues are observed and these observations subsequently inform the next cycle. <br />
<br />
The purpose of the cyclical enquiry is to iteratively inform the design of appropriate online mechanisms that may be used by NIYF to compliment their existing consultation work. During the consultation processes, where appropriate, an intervention in the form of an e-enabled component has been introduced. To date, a website using wiki technology has been set up to act as a platform for the complementary e-consultation activity [http://youth.e-consultation.org The youth e-consultation website ]<br />
<br />
Over the last 12 months a number of online technology interventions have been introduced to compliment NIYFs consultation activities. These interventions utilised discussion forum software and online survey software in a number of forms. The table below serves as a guide for consulting bodies approaching NIYF to undertake a consultation on their behalf, illustrating the opportunities and constraints of the methods listed.<br />
<br />
----<br />
[[Image:NIYF_tech_table.JPG]]<br />
<br />
The table illustrates the e-consultation methods NIYF can currently offer, however we are continually developing methods and trying different technologies. Any of these methods can be tailored and combined to fit specific consultation requirements.<br />
<br />
OTHER CONSIDERATIONS:<br />
<br />
PROMOTION: Any method to be used will require appropriate promotion<br />
<br />
TIMEFRAMES: As a general rule of thumb, an ‘activity’ period of 6-8 weeks should be accommodated within the planned timeframe. Please note this does not include recruitment, setting up & reporting after the event.<br />
<br />
INCENTIVES: You may wish to provide incentives for participating, depending on budgetary constraints. These can encourage participation<br />
<br />
----<br />
<br />
Throughout the course of this work a number of issues have emerged;<br />
<br />
<br />
== Recruitment ==<br />
Recruiting respondents for a consultation process and maintaining interest throughout the process is a key issue. Participants need to know why it is important for them to take part...what is at stake? In what way will their impact count?<br />
<br />
As young people are giving up their free time NIYF offer incentives to participate in their face to face activity when resources permit, although no incentives for participating online have been offered to date, the possibilities for offering music downloads or other such gratuities may be explored.<br />
<br />
<br />
== Child Protection ==<br />
The nature of NIYFs work with children and young people carries with it a legal and ethical responsibility in terms of providing a safe and secure enviroment free from the threat of harm. Upon introducing these online methods it became quickly apparent that a tenative approach would be necessary in order to ensure that these requirements were met. During observations of the face to face consultation processes, it became apparent that the online mediums capactiy to facilitate anonymity could prove beneficial, particularly when discussing sensitive issues.<br />
<br />
Therefore, the discussion forum software in particular posed a threat as in it's generic form it allowed anyone to register and post messages. It was paramount that those registered must be young people and that they must adhere to a code of conduct. Hence the registration process was customised to ensure that only young people could register and that they agreed to the code of conduct established. Whilst this process caused a slight delay between registration and participation, the safety of participants was considered the more important issue.<br />
<br />
Another generic aspect of the discussion forum also posed a threat..the fact that the forum was available 24-7 meant that it required particularly vigilant moderation. A facility was set up to alert the moderator via e-mail when a post to the forum had been made and it became necessary for the moderator to check for posts at regular intervals including evenings and weekends in case any appropriate material was posted.<br />
<br />
Despite a desire on the part of the researcher and NIYF to roll out the online consultation activity to as wide an audience as possible child protection considerations have hindered this development. It is believed that adequate safeguards have now been developed which incorporate verifiable registration, vigilant moderation and any generic loopholes allowing access having been closed.<br />
<br />
== Perceived Benefits ==<br />
A number of percieved benefits have also been observed to date;<br />
Young people participating have expressed their enthusiasm for the discussion forum environment. Likewise, the Consultation coordinator commented on the usefulness of having a platform that allowed the young people to continue their conversations over a longer period.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Participating&diff=2253Participating2006-07-13T06:36:55Z<p>Davidodonnell: </p>
<hr />
<div>__NOTOC__<br />
[[Engaging Participants]]<br />
== Participation ==<br />
*Will more people take part than in conventional consultations?<br />
Not surprisingly, the issue of 'participation' is central to public consultation processes. From the point of view of consulters, the key feature here is recruitment of participants. Getting the public or stakeholders to actually engage in consultation can be extremely problematic and a strategy for recruitment must be carefully planned in advance. Using E-consultation is no guarantee of increasing participation. <br />
*Does it help me reach groups who normally don't take part?<br />
Potentially at least, E-consultation allows the consulter to engage with groups and individuals who normally do not take part in consultation. This is particularly relevant for groups/ individuals who have difficulty in attending public meetings because of location or simply do not have the time to do so. However, this is only the potential and in order for this to be realised, a number of issues have to be considered - do the groups I want to consult have proper access to technology? Do they have the technical knowledge necessary for engaging in the E-consultation? Does the necessary IT infrastructure exist in order to support the software I am using (for instance, is BroadBand available in the area)?<br />
*Does participant required special skill and knowledge to use technology setup for running consultation activity? <br />
On the basis of our research, we have found that special skills and knowledge are important for running an E-consultation.<br />
What?<br />
*Is there any guide available for technology usage from participant point of view?<br />
*Who is preparing instruction on how to use technology?<br />
*How much cost is to participation in consultation?<br />
*Who/How/When will access technology in consultation process? <br />
*How will the numbers of participants/non-participants be affected. DELETE THIS?<br />
*What are the different ways in which I can get people to participate & how are they different to traditional methods. <br />
There are a number of different strategies for recruitment, some of which are unique to E-consultation. Our research has shown that an approach that incorporates both tradtional and E-techniques is the most effective. Obviously these strategies depend largley on the resources you have at your disposal for publicising and administering the consultation. For instance, after carefully selecting your target audience (those groups, people you wish to consult with)an initial 'wave' could be contact through emailing, advertising in the national/local press, advertising the consultation on appropriate websites such as ACTIVE-LINK and through 'umbrella' organisations such as NICVA or the Wheel. At the same time, groups/ individuals could be contacted by post, reaching those that do not have access to E-Technology. After a short time if number need to be increased a second wave could involve emailing/posting/ advertising 'reminders' to groups, etc. Lastly, a third wave could mean literally phoning people to remind them to complete the consultation or even offering the option of completing the consultation over the phone. If possible, a 'help-line' should be available for participants in order to answer any queries or help with technical difficulties.<br />
*Is there a target audience?<br />
*What is the appropriate number of particpants in terms of process/ tech?<br />
*What is the critical mass for effective participation? <br />
*Is it possible to identify the degree or type of participation that I will have when I'm engaging in consultation? <br />
This depends on a number of factors including - your experience in running consultations, how well you know your target audience, the amount of resources available for running the consultation (in terms of financial, technical, personnel).<br />
*Should I expect to directly influence outcomes from the process?<br />
This is the central consideration in consultation. Throughout the research we have conducted, we have found widespread frustration and even anger amongst participants of cosnsultation processes on this issue. Routinely, they feel that their input in consultation rarely, if ever, has any influence on final outcomes. In short, they feel that government or local authorities ask for their opinion because of statutory requirements only. It is essentially a 'rubber-stamping' exercise, a bid to give legitimacy to decisions that have already been made prior to the consultation. Many participants we talked to felt that their views are simply not listened to.<br />
Consulters that we have talked to believe that the value of consulting with groups/ public come in the policy-making process and not necessarily the outcomes. Consultation helps to shape policy and target services, it is rarely about influencing decisions.<br />
Clearly, there is a strong divergence of opinion on the issue of 'participation'. Expectations of participants may not be met - or from the point of view of the consulters - might be unrealistic. This can lead to feelings of mistrust, frustration and apathy for participants and critically impact on recruitment for any future consultations. <br />
*Does e-Technology make the process more accountable and transparent for me? <br />
*Can e-Technology make access to participation easier?<br />
*Can I use both e-consultation & traditional methods?<br />
*How will the nature of my participation change in terms of time, cost, travel?</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Main_Page&diff=2252Main Page2006-07-13T06:30:03Z<p>Davidodonnell: </p>
<hr />
<div>__NOTOC__<br />
==A guide to e-consultation==<br />
<div style="float:left;" width="50%"><br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
Main Topics<br />
</div><br />
*What is [[e-consultation]]? (an introduction).<br />
**[[Benefits and costs]]<br />
**[[What stakeholders want]]<br />
*[[Examples]] of e-consultation in practice.<br />
*[[Participating]] in an e-consultation<br />
**Who?<br />
**How many?<br />
**[[Engaging Participants]]<br />
**How to participate<br />
*[[Planning]] an e-consultation<br />
**Consultation [[processes]]<br />
**[[Technology]] for e-consultation<br />
Prepared by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
</div><br />
<br />
<div style="padding-left:10em; float:left;" width="50%"><br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
First steps for:<br />
</div><br />
*[[Policy makers]], commissioning an e-consultation.<br />
*[[Organisers]], designing and managing one.<br />
*[[Facilitators]] of one part of an e-consultation.<br />
*[[NGO]]s and [[activists]]<br />
*[[Technologists]]<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Resources<br />
</div><br />
*[[Issues]] listed at LYIT meeting<br />
*[[Information Resources]] : what do we know?<br />
*[[References]] to external resources<br />
*[[Writing this guide]]<br />
</div></div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Promotion&diff=2251Promotion2006-07-13T06:28:13Z<p>Davidodonnell: </p>
<hr />
<div>First and foremost, simply because a consultation is positioned online doesn't necessarily mean that people will flock to it. An e-consultation process is not a better mousetrap. You still need to actively promote it, just as people do for traditional consultations.<br />
<br />
The objectives of promotion, using both online and offline marketing strategies, is to build public awareness, brand the process, and attract the relevant peolpe into participating in the e-consultation process.<br />
<br />
As in any form of marketing communication, you need to think clearly about the people you are trying to get to respond:<br />
*Who are they?<br />
*Where are they? (in the ''real'' world and virtual worlds)<br />
*How do I communicate the message to them?<br />
*What do they want?<br />
<br />
*[[Online Marketing]] techniques<br />
*[[Offline Marketing]] techniques</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Offline_marketing&diff=2250Offline marketing2006-07-13T06:27:06Z<p>Davidodonnell: </p>
<hr />
<div>Here are some offline marketing techniques that can be used to promote e-Consultation activities as well as conventional consultation techniques.<br />
<br />
;Press conference: A joint press conference by all e-consultation stakeholders to promote its benefits (tangible and intangible) to all parties and to relate how an e-consultation is progressing. <br />
;Publications: Academic paper publications in Journals raises the awareness of such projects in the academic world; similar publications in public policy oriented practitioner journals are also effective in raising awareness of the possibilities available.<br />
;Exhibitions and Workshops: To exhibit an e-consultation project and seek feedback from target audiences.<br />
;Surveys: These help to gauge citizen perceptions and to increase their awareness of e-consultation. <br />
;Joint ventures: Partnership with big corporations, for example International Business Machine (IBM), Fujitsu-Siemens, CISCO etc in order to borrow their expertise and, perhaps, outsource some of the work to them. Such initiatives help in raising the profile of e-consultation as well as increasing a broad range of expertise.<br />
;Networking: Network and raise the profile of the project in the international arena by working with governments from different countries. <br />
;World First E-Consultation conference: To be held at QUB: This group intends to organize the world's first e-consultation conference. This should generate publicity both in Ireland, the U.K., and internationally.<br />
;Get politicians involved: Find champions in spearheading and advocating e-consultation projects.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Online_marketing&diff=2249Online marketing2006-07-13T06:16:23Z<p>Davidodonnell: </p>
<hr />
<div>There are many techniques you can use to market e-Consultations to the online world.<br />
<br />
* Search engine optimization (SEO): submission of e-consultation websites to Top Search Engine and directories.<br />
<br />
* Electronic Joint Venture (JV): Initiate joint venture with other public (i.e., government), private (i.e., sponsors) and NGO websites making your e-consultation weblink available on their site. <br />
<br />
* Blogs: e-consultation champions should start to blog and make their presence felt in the electronic world (e-world). For example, see Steven Clift at http://dowire.org/notes/<br />
<br />
* e-Forum & e-Community: the e-consultation group can use already established e-forums or e-consultations to tap into their existing customers and solicit ideas and input to questions posed in e-consultation. <br />
<br />
* Use Meta-tags in web-building: to get to the top ranking in Search engines. For example, <Meta name = “descriptions” content= “e-consultation study group research project”> <Meta name = “keywords” content = “e-consultation, econsultation, e-consult, econsult, e-participation, eparticipation, e-democracy, edemocracy”>, and so on.<br />
<br />
* Use data-mining technology or Webstats: to monitor the traffic to the e-consultation website. Refine the keywords and also understand the behavior of the user of e-consultation site to better understand their movement in the e-consultation webpage.<br />
<br />
* e-Mail strategy: e-Mail marketing is the most cost effective way of marketing on the Internet. e-Mail marketing tactics can be used to build relationships with existing database customers and prospects. <br />
<br />
* e-Newsletters: Send e-newsletters to users in the e-consultation website to inform them about the latest happenings/news in the e-consultation projects.<br />
<br />
* Security and Privacy: Ensure the data protection act (1998), which includes security and privacy information, is clearly stated on the e-consultation website.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Online_marketing&diff=2248Online marketing2006-07-13T06:15:59Z<p>Davidodonnell: </p>
<hr />
<div>There are many techniques you can use to market e-consultations to the online world.<br />
<br />
* Search engine optimization (SEO): submission of e-consultation websites to Top Search Engine and directories.<br />
<br />
* Electronic Joint Venture (JV): Initiate joint venture with other public (i.e., government), private (i.e., sponsors) and NGO websites making your e-consultation weblink available on their site. <br />
<br />
* Blogs: e-consultation champions should start to blog and make their presence felt in the electronic world (e-world). For example, see Steven Clift at http://dowire.org/notes/<br />
<br />
* e-Forum & e-Community: the e-consultation group can use already established e-forums or e-consultations to tap into their existing customers and solicit ideas and input to questions posed in e-consultation. <br />
<br />
* Use Meta-tags in web-building: to get to the top ranking in Search engines. For example, <Meta name = “descriptions” content= “e-consultation study group research project”> <Meta name = “keywords” content = “e-consultation, econsultation, e-consult, econsult, e-participation, eparticipation, e-democracy, edemocracy”>, and so on.<br />
<br />
* Use data-mining technology or Webstats: to monitor the traffic to the e-consultation website. Refine the keywords and also understand the behavior of the user of e-consultation site to better understand their movement in the e-consultation webpage.<br />
<br />
* e-Mail strategy: e-Mail marketing is the most cost effective way of marketing on the Internet. e-Mail marketing tactics can be used to build relationships with existing database customers and prospects. <br />
<br />
* e-Newsletters: Send e-newsletters to users in the e-consultation website to inform them about the latest happenings/news in the e-consultation projects.<br />
<br />
* Security and Privacy: Ensure the data protection act (1998), which includes security and privacy information, is clearly stated on the e-consultation website.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Promotion&diff=2247Promotion2006-07-13T06:06:10Z<p>Davidodonnell: </p>
<hr />
<div>First and foremost, simply because a consultation is positioned online doesn't necessarily mean that people will flock to it. An e-consultation process is not a better mousetrap. You still need to actively promote it, just as people do for traditional consultations.<br />
<br />
The objectives of promotion, using both online and offline marketing strategies, is to build public awareness, brand the process, and attract the relevant peolpe into participating in the e-consultation process.<br />
<br />
As in any form of marketing communication, you need to think clearly about the people you are trying to get to respond:<br />
*Who are they?<br />
*Where are they? (in the ''real'' world and virtual worlds)<br />
*How do I communicate the message to them?<br />
*What do they want?<br />
<br />
*[[Online marketing]] techniques<br />
*[[Offline marketing]] techniques</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Planning&diff=2246Planning2006-07-13T05:59:23Z<p>Davidodonnell: /* Planning */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Planning ==<br />
# What technical knowledge/expertise should be available in-house?<br />
# How much time is required for implementation of the ICT technology selected?<br />
# What support, documentation, help are available to implement ICT technology?<br />
# How much maintenance, training is needed in order to be able to use the technology?<br />
# Is required to customise/change technology to meet envisage use of technology?<br />
# Will it be accessible to both participants and consulter? <br />
# What are the stages in organising an e-consultation.<br />
# What are the design differences between online & traditional techniques? In terms of using surveys, for example? <br />
# Will it be possible for me to know where exactly in the policy-making process my involvement will take place? Is it at the agenda setting, formulation, or implementation stage?<br />
<br />
== Strategies ==<br />
<br />
# What are the most important issues to consider in formulating a strategy?<br />
## For consultation, and<br />
## E-consultation?<br />
<br />
[[Promotion]]</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Processes&diff=2245Processes2006-07-13T05:55:34Z<p>Davidodonnell: </p>
<hr />
<div>__NOTOC__<br />
<br />
== Processes ==<br />
# What processes are involved in e-consultation?<br />
# How does technology make a difference?<br />
# In practical terms, how does the use of e-technology change how I engage in public consultation?</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Technology&diff=2244Technology2006-07-13T05:54:01Z<p>Davidodonnell: </p>
<hr />
<div>We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation.<br />
<br />
#[[Selecting Technologies]]<br />
#[[Technology Classification]]</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Activists&diff=2243Activists2006-07-13T05:50:49Z<p>Davidodonnell: /* Security (*) */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Time (**) ==<br />
<br />
# What are the time savings associated with e-consultation?<br />
# Will I need to spend any more/less time in preparation?<br />
# Is there a difference in the time needed to attend an online meeting as opposed to a traditional meeting?<br />
<br />
== Cost (***) ==<br />
<br />
# What costs will I face in order to take part.<br />
# What is any savings will i make.<br />
<br />
== Engagement (***) ==<br />
<br />
# If I dont meet or see the consulter how will I know that they are engaging with my responses.<br />
# How will i provide my views.<br />
# What will be the nature of the feedback process.<br />
# Can I still use traditional methods as well.<br />
<br />
== Case studies (*) ==<br />
<br />
# What are the examples from Ireland & elsewher of citizens successfully engaging with an e-consultation.<br />
<br />
== Participation (***) ==<br />
<br />
# Can I used both e-consultation & traditional methods?<br />
# How will my levels of participation change in terms of time, cost, travel, and so on?<br />
<br />
== Skills (***) ==<br />
<br />
# what skills will I need to use the wedsite & it's features<br />
<br />
== Usability (***) ==<br />
<br />
# How usable are the various technologies<br />
# Won't I need some technical training<br />
# What happens if my input is imcomplete due to a tecnical 'mishap'<br />
<br />
== Results (**) ==<br />
<br />
# When & how will I get the results.<br />
# Can I view the progress on the consultation i.e. the views in the forumn.<br />
<br />
== Benefits (**) ==<br />
<br />
# What are the benefits to me as a consultee of using e-consultation?<br />
<br />
== What is e-consultation (**) ==<br />
<br />
# What is e-consultation<br />
# What are the examples of successful e-consultation<br />
# what are the kind of e-techniques I can use.<br />
<br />
== Resources (***) ==<br />
<br />
# Will I need to purchase or get access to skills, equipment, software etc.<br />
<br />
== Promotion (**) ==<br />
<br />
# How will I find out about the consultation and updates & feedback.<br />
<br />
== Stages (***) ==<br />
<br />
What are the stages in an econsultation and where do I fit in in terms of.<br />
<br />
# Learning about the process<br />
# Taking part<br />
# Viewing the results<br />
# Giving my feedback<br />
<br />
== Security (*) ==<br />
<br />
# Isn't giving out one's details & views online really dangerous?<br />
# Will other people be able to view what I write?<br />
# Can other people edit my responses?<br />
# Who will have access to the comments and responses?<br />
<br />
== Technology () ==<br />
<br />
# What are the various technologies & what are they used for?</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Activists&diff=2242Activists2006-07-13T05:49:24Z<p>Davidodonnell: /* Participation (***) */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Time (**) ==<br />
<br />
# What are the time savings associated with e-consultation?<br />
# Will I need to spend any more/less time in preparation?<br />
# Is there a difference in the time needed to attend an online meeting as opposed to a traditional meeting?<br />
<br />
== Cost (***) ==<br />
<br />
# What costs will I face in order to take part.<br />
# What is any savings will i make.<br />
<br />
== Engagement (***) ==<br />
<br />
# If I dont meet or see the consulter how will I know that they are engaging with my responses.<br />
# How will i provide my views.<br />
# What will be the nature of the feedback process.<br />
# Can I still use traditional methods as well.<br />
<br />
== Case studies (*) ==<br />
<br />
# What are the examples from Ireland & elsewher of citizens successfully engaging with an e-consultation.<br />
<br />
== Participation (***) ==<br />
<br />
# Can I used both e-consultation & traditional methods?<br />
# How will my levels of participation change in terms of time, cost, travel, and so on?<br />
<br />
== Skills (***) ==<br />
<br />
# what skills will I need to use the wedsite & it's features<br />
<br />
== Usability (***) ==<br />
<br />
# How usable are the various technologies<br />
# Won't I need some technical training<br />
# What happens if my input is imcomplete due to a tecnical 'mishap'<br />
<br />
== Results (**) ==<br />
<br />
# When & how will I get the results.<br />
# Can I view the progress on the consultation i.e. the views in the forumn.<br />
<br />
== Benefits (**) ==<br />
<br />
# What are the benefits to me as a consultee of using e-consultation?<br />
<br />
== What is e-consultation (**) ==<br />
<br />
# What is e-consultation<br />
# What are the examples of successful e-consultation<br />
# what are the kind of e-techniques I can use.<br />
<br />
== Resources (***) ==<br />
<br />
# Will I need to purchase or get access to skills, equipment, software etc.<br />
<br />
== Promotion (**) ==<br />
<br />
# How will I find out about the consultation and updates & feedback.<br />
<br />
== Stages (***) ==<br />
<br />
What are the stages in an econsultation and where do I fit in in terms of.<br />
<br />
# Learning about the process<br />
# Taking part<br />
# Viewing the results<br />
# Giving my feedback<br />
<br />
== Security (*) ==<br />
<br />
# Isn't giving your details & views out online really dangerous.<br />
# Will other people be able to view what I write.<br />
# Can other people edit my responses<br />
# Who will hav access to the responses.<br />
<br />
== Technology () ==<br />
<br />
# What are the various technologies & what are they used for?</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Activists&diff=2241Activists2006-07-13T05:48:30Z<p>Davidodonnell: /* Time (**) */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Time (**) ==<br />
<br />
# What are the time savings associated with e-consultation?<br />
# Will I need to spend any more/less time in preparation?<br />
# Is there a difference in the time needed to attend an online meeting as opposed to a traditional meeting?<br />
<br />
== Cost (***) ==<br />
<br />
# What costs will I face in order to take part.<br />
# What is any savings will i make.<br />
<br />
== Engagement (***) ==<br />
<br />
# If I dont meet or see the consulter how will I know that they are engaging with my responses.<br />
# How will i provide my views.<br />
# What will be the nature of the feedback process.<br />
# Can I still use traditional methods as well.<br />
<br />
== Case studies (*) ==<br />
<br />
# What are the examples from Ireland & elsewher of citizens successfully engaging with an e-consultation.<br />
<br />
== Participation (***) ==<br />
<br />
# Can I used both e-con & traditional methods<br />
# How will my participation change in terms of time, cost, travel.<br />
<br />
== Skills (***) ==<br />
<br />
# what skills will I need to use the wedsite & it's features<br />
<br />
== Usability (***) ==<br />
<br />
# How usable are the various technologies<br />
# Won't I need some technical training<br />
# What happens if my input is imcomplete due to a tecnical 'mishap'<br />
<br />
== Results (**) ==<br />
<br />
# When & how will I get the results.<br />
# Can I view the progress on the consultation i.e. the views in the forumn.<br />
<br />
== Benefits (**) ==<br />
<br />
# What are the benefits to me as a consultee of using e-consultation?<br />
<br />
== What is e-consultation (**) ==<br />
<br />
# What is e-consultation<br />
# What are the examples of successful e-consultation<br />
# what are the kind of e-techniques I can use.<br />
<br />
== Resources (***) ==<br />
<br />
# Will I need to purchase or get access to skills, equipment, software etc.<br />
<br />
== Promotion (**) ==<br />
<br />
# How will I find out about the consultation and updates & feedback.<br />
<br />
== Stages (***) ==<br />
<br />
What are the stages in an econsultation and where do I fit in in terms of.<br />
<br />
# Learning about the process<br />
# Taking part<br />
# Viewing the results<br />
# Giving my feedback<br />
<br />
== Security (*) ==<br />
<br />
# Isn't giving your details & views out online really dangerous.<br />
# Will other people be able to view what I write.<br />
# Can other people edit my responses<br />
# Who will hav access to the responses.<br />
<br />
== Technology () ==<br />
<br />
# What are the various technologies & what are they used for?</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=NGO&diff=2240NGO2006-07-13T05:44:11Z<p>Davidodonnell: /* Time (***) */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Time (***) ==<br />
What are the time savings in using e-Technology?<br />
How long should an online consultation last?<br />
<br />
== Cost (**) ==<br />
Lack of resources is a big concern for groups in entering any consulations. How much will it cost in terms of finance, personnel, expertise?<br />
<br />
== Engagement (***) ==<br />
What level of engagement does consulation constitute in terms of the overall policy-making process?<br />
What is the best way to engagement with government in consulation without leaving my organisation open to accusations of co-option?<br />
Can e-technology make it easier for me to keep my own network of members informed on relevant issues/<br />
<br />
== Case studies (***) ==<br />
Where could I find examples of where e-consultation has been used in different ways?<br />
<br />
== Participation (***) ==<br />
Is it possible to identify the degree or type of participation that I will have when I'm engaging in consultation? Should I expect to directly influence outcomes from the process? Can E-technology make the process more accountable and transparent for me? Can E-technology make participation in consultation easier to access?<br />
<br />
== Skills (***) ==<br />
What skills do I need in order to engage in e-consultation?Where can I get training?<br />
<br />
== Usability (**) ==<br />
Are technologies and software difficult to use? Will I need to have expertise of computers, etc. before I can engage in E-consultation? Where can I get easy to follow instructions on how to use the technologies? Where can I get a glossary of the technical terms involved?<br />
<br />
== Results (***) ==<br />
Will it be easy for me to be able to report back to my members on the outcomes/results of engagement in an e-consultation?<br />
<br />
== Benefits (*) ==<br />
What are the benefits to my organisation in using e-technology?<br />
<br />
== What is e-consultation (***) ==<br />
In the interests of transparency and accountability, it is important that the people I represent are clear on what they can expect when they enter into public consultation processes. What exactly is 'consultation' and 'E-consultation'? What is the difference between the two?<br />
<br />
== Resources () ==<br />
The issue of resources is critical NGOs - particularly smaller groups. Is using or entering into e-consultation resource-intensive?<br />
<br />
== Relationships (***) ==<br />
In terms of transnparency and accountability, it is important that the relationships between consulter, facilitator and consultee are carefully defined. Where can I get such information?<br />
<br />
== FAQ (***) ==<br />
There are a number of issues - including an explanation of some of the technical terms used in consultation and E-consultation - that I will need to know. Where can I get information on these issues?<br />
<br />
== Promotion (**) ==<br />
Where can I find advice on the best way to promote or publicise a consultation that I want my members to participate in?<br />
<br />
== Why e-consultation (**) ==<br />
What are the benefits to me in using E-consultation and E-technology?<br />
<br />
== Guidelines (***) ==<br />
Public consultation can be a contentious business, paticularly on issues of trust/transparency/accountibility, between the consulter and the consultee. Is it possible to access a 'best practice' guide that outlines what my orgnaisation can expect/demand from the consultation process, as well as its outcomes?<br />
<br />
== Translation (**) ==<br />
Is it possible for me - with little technical knowledge - to match the appropriate technologies with the kind of consultation I am engaging in?<br />
<br />
== Stages (*) ==<br />
Would it be possible for me to know where exactly in the policy-making process my involvement will take place? Is it at the agenda setting, formulation, or implementation stage?<br />
<br />
== Security (*) ==<br />
Consultation can involve the divulging of sensitive information? What can be done to ensure that information is secure when e-technology is being used?<br />
<br />
== Process change (**) ==<br />
<br />
== Technology (**) ==<br />
<br />
== Transparency (***) ==<br />
<br />
== Technology matching (*) ==<br />
<br />
== Design, planning (**) ==<br />
<br />
== Processes (***) ==<br />
<br />
== Strategies () ==</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Facilitators&diff=2239Facilitators2006-07-13T05:42:53Z<p>Davidodonnell: /* Participation (***) */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Time (***) ==<br />
Will it take longer to set up and organise or will it save time?<br />
<br />
== Cost (**) ==<br />
I normally have a set budged. Will e-consultation be a cost effective option?<br />
<br />
How long does it take to<br />
* recruit - support staff? / participants?<br />
* Promote the process?<br />
* Translate the process to an online environment?<br />
* Set up the technologies? (do I need approval?)<br />
* How long should it run for?<br />
* What other tasks?<br />
<br />
== Engagement (***) ==<br />
What level of engagement does issuing body require?<br />
<br />
How can participants be encouraged to engage actively?<br />
<br />
What type of relationship needs to be formed to promote engagement?<br />
<br />
What moderation is required?<br />
<br />
Feedback?<br />
<br />
== Case studies (***) ==<br />
<br />
== Participation (***) ==<br />
<br />
Is there a target audience?<br />
<br />
What is anappropriate number of particpants in terms of process/ technololgy?<br />
<br />
What is the critical mass for effective participation?<br />
<br />
== Skills (***) ==<br />
<br />
What skills will I need?<br />
<br />
Will those particpating require training/ guidance?<br />
<br />
== Usability (***) ==<br />
<br />
How can I insure that people aren't excluded due to usability issues?<br />
<br />
== Results (***) ==<br />
<br />
== Benefits (**) ==<br />
<br />
== What is e-consultation (***) ==<br />
<br />
== Resources () ==<br />
<br />
== Relationships (**) ==<br />
<br />
== FAQ (***) ==<br />
<br />
== Promotion (**) ==<br />
<br />
== Why e-consultation (***) ==<br />
<br />
== Guidelines (**) ==<br />
<br />
== Translation (***) ==<br />
<br />
== Stages (***) ==<br />
<br />
== Security (***) ==<br />
<br />
== Process change (***) ==<br />
<br />
== Technology (*) ==<br />
<br />
== Transparency () ==<br />
<br />
== Technology matching (***) ==<br />
<br />
== Design, planning (***) ==<br />
<br />
== Processes (***) ==<br />
<br />
== Strategies (***) ==</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Facilitators&diff=2238Facilitators2006-07-13T05:41:33Z<p>Davidodonnell: /* Cost (**) */</p>
<hr />
<div>__NOTOC__<br />
<br />
== Time (***) ==<br />
Will it take longer to set up and organise or will it save time?<br />
<br />
== Cost (**) ==<br />
I normally have a set budged. Will e-consultation be a cost effective option?<br />
<br />
How long does it take to<br />
* recruit - support staff? / participants?<br />
* Promote the process?<br />
* Translate the process to an online environment?<br />
* Set up the technologies? (do I need approval?)<br />
* How long should it run for?<br />
* What other tasks?<br />
<br />
== Engagement (***) ==<br />
What level of engagement does issuing body require?<br />
<br />
How can participants be encouraged to engage actively?<br />
<br />
What type of relationship needs to be formed to promote engagement?<br />
<br />
What moderation is required?<br />
<br />
Feedback?<br />
<br />
== Case studies (***) ==<br />
<br />
== Participation (***) ==<br />
<br />
Is there a target audience?<br />
<br />
What is the appropriate number of particpants in terms of process/ tech?<br />
<br />
What is the critical mass for effective participation?<br />
<br />
== Skills (***) ==<br />
<br />
What skills will I need?<br />
<br />
Will those particpating require training/ guidance?<br />
<br />
== Usability (***) ==<br />
<br />
How can I insure that people aren't excluded due to usability issues?<br />
<br />
== Results (***) ==<br />
<br />
== Benefits (**) ==<br />
<br />
== What is e-consultation (***) ==<br />
<br />
== Resources () ==<br />
<br />
== Relationships (**) ==<br />
<br />
== FAQ (***) ==<br />
<br />
== Promotion (**) ==<br />
<br />
== Why e-consultation (***) ==<br />
<br />
== Guidelines (**) ==<br />
<br />
== Translation (***) ==<br />
<br />
== Stages (***) ==<br />
<br />
== Security (***) ==<br />
<br />
== Process change (***) ==<br />
<br />
== Technology (*) ==<br />
<br />
== Transparency () ==<br />
<br />
== Technology matching (***) ==<br />
<br />
== Design, planning (***) ==<br />
<br />
== Processes (***) ==<br />
<br />
== Strategies (***) ==</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Organisers&diff=2237Organisers2006-07-13T05:39:14Z<p>Davidodonnell: /* Time (***) */</p>
<hr />
<div>__NOTOC__<br />
<br />
<br />
== Time (***) ==<br />
<br />
# Timeline for setting up a website & the various online features <br />
# What are the time savings between email, e-newsletters & traditional methods?<br />
# How long will the forumn need to run for?<br />
# What are the time savings in terms of data analysis & feedback to participants?<br />
<br />
== Cost (***) ==<br />
<br />
# What is the cost of setting up a website?<br />
# What are the running costs of an e-consultation?<br />
# What are the prices for the relevant software & hardware such as web-iq etc.?<br />
<br />
== Engagement (***) ==<br />
<br />
# How can I justify e-consultation in terms of engagement?<br />
# Who are the people likely to use/not use e-consultation?<br />
# Will my success in engaging with technically literate people be outweighed by the loss of engagement with non technically literate people?<br />
<br />
== Case studies (***) ==<br />
<br />
# What are the examples of successful use of e-consultation in Ireland and/or other countries.<br />
<br />
== Participation (**) ==<br />
<br />
# How will the numbers of participants/non-participants be affected.<br />
# What are the different ways in which I can get people to participate & how are they different to traditional methods.<br />
<br />
== Skills (***) ==<br />
<br />
# What skills (technical) will I need.<br />
# What technical skills will I need to train my staff in.<br />
# What are the skills that my participants will need.<br />
# Will I need to hire a technical expert.<br />
# Will I need to run training days.<br />
<br />
== Usability (***) ==<br />
<br />
# How usable is the technology for people who are not technically literate.<br />
# How do I test the usability of my website & it's features.<br />
<br />
== Results (***) ==<br />
<br />
# How do I organise the information I collect.<br />
# What are the options for creating datasets etc.<br />
# What kind of software could I use for analysis<br />
# Will I need training<br />
# What are the costs<br />
<br />
== What is e-consultation (**) ==<br />
<br />
# What is e-consultation<br />
# What are the main techniques<br />
# What are examples of its use<br />
<br />
== Resources (***) ==<br />
<br />
# How much do I need to spend on staff, training, software, equipment and facilities.<br />
<br />
== Promotion (***) ==<br />
<br />
# How is promoting an e-consultation different from a traditional one.<br />
# What are the ICT based ways of contacting people with publicity.<br />
# How do I persuade people to use ICT especially the website.<br />
# How do I get people to engage in the consulation once they are on the website.<br />
# How do I use ICT to maintain their interest throughout the process.<br />
<br />
== Why e-consultation (**) ==<br />
<br />
# When is it appropiate to use e-consulation in instead of or in tandem with traditional methods.<br />
<br />
== Guidelines (***) ==<br />
<br />
# What are the major issuse in terms of ethics, security, privacy, copyright, intellectual property rights etc.<br />
<br />
== Translation (***) ==<br />
<br />
What techniques can I use to translate<br />
<br />
# What my technical experts are teeling me.<br />
# The role & nature of the technology being used to my staff and respondents.<br />
<br />
== Security (**) ==<br />
<br />
# How can I collect & store information securely <br />
# How do I restrict access to the website & e-consultation to the intended particpants.<br />
# How do I persuade participants that ICT is safe and that they should feel safe in putting their views online.<br />
# Can people view the input of others without being able to tamper with it.<br />
<br />
== Technology (**) ==<br />
<br />
What are the various technologies I could use to<br />
<br />
# Publicise the e-consultation.<br />
# Stay in contact & update participants.<br />
# Get theie views.<br />
# Collective writing.<br />
# Conduct a survey.<br />
# Organise meetings.<br />
# Consult over long distnaces.<br />
<br />
== Design, planning, Stragies (***) ==<br />
<br />
# What are the stages in organising an e-consultation.<br />
# What are the design difference between online & traditional techniques i.e. surveys.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Organisers&diff=2236Organisers2006-07-13T05:37:42Z<p>Davidodonnell: /* Engagement (***) */</p>
<hr />
<div>__NOTOC__<br />
<br />
<br />
== Time (***) ==<br />
<br />
# The timeline for setting up a website & the various online features <br />
# What are the time savings between email, e-newsletters & traditional methods.<br />
# How long will the forumn need to run for.<br />
# What are the time savings in terms of analysis & feedback.<br />
<br />
== Cost (***) ==<br />
<br />
# What is the cost of setting up a website?<br />
# What are the running costs of an e-consultation?<br />
# What are the prices for the relevant software & hardware such as web-iq etc.?<br />
<br />
== Engagement (***) ==<br />
<br />
# How can I justify e-consultation in terms of engagement?<br />
# Who are the people likely to use/not use e-consultation?<br />
# Will my success in engaging with technically literate people be outweighed by the loss of engagement with non technically literate people?<br />
<br />
== Case studies (***) ==<br />
<br />
# What are the examples of successful use of e-consultation in Ireland and/or other countries.<br />
<br />
== Participation (**) ==<br />
<br />
# How will the numbers of participants/non-participants be affected.<br />
# What are the different ways in which I can get people to participate & how are they different to traditional methods.<br />
<br />
== Skills (***) ==<br />
<br />
# What skills (technical) will I need.<br />
# What technical skills will I need to train my staff in.<br />
# What are the skills that my participants will need.<br />
# Will I need to hire a technical expert.<br />
# Will I need to run training days.<br />
<br />
== Usability (***) ==<br />
<br />
# How usable is the technology for people who are not technically literate.<br />
# How do I test the usability of my website & it's features.<br />
<br />
== Results (***) ==<br />
<br />
# How do I organise the information I collect.<br />
# What are the options for creating datasets etc.<br />
# What kind of software could I use for analysis<br />
# Will I need training<br />
# What are the costs<br />
<br />
== What is e-consultation (**) ==<br />
<br />
# What is e-consultation<br />
# What are the main techniques<br />
# What are examples of its use<br />
<br />
== Resources (***) ==<br />
<br />
# How much do I need to spend on staff, training, software, equipment and facilities.<br />
<br />
== Promotion (***) ==<br />
<br />
# How is promoting an e-consultation different from a traditional one.<br />
# What are the ICT based ways of contacting people with publicity.<br />
# How do I persuade people to use ICT especially the website.<br />
# How do I get people to engage in the consulation once they are on the website.<br />
# How do I use ICT to maintain their interest throughout the process.<br />
<br />
== Why e-consultation (**) ==<br />
<br />
# When is it appropiate to use e-consulation in instead of or in tandem with traditional methods.<br />
<br />
== Guidelines (***) ==<br />
<br />
# What are the major issuse in terms of ethics, security, privacy, copyright, intellectual property rights etc.<br />
<br />
== Translation (***) ==<br />
<br />
What techniques can I use to translate<br />
<br />
# What my technical experts are teeling me.<br />
# The role & nature of the technology being used to my staff and respondents.<br />
<br />
== Security (**) ==<br />
<br />
# How can I collect & store information securely <br />
# How do I restrict access to the website & e-consultation to the intended particpants.<br />
# How do I persuade participants that ICT is safe and that they should feel safe in putting their views online.<br />
# Can people view the input of others without being able to tamper with it.<br />
<br />
== Technology (**) ==<br />
<br />
What are the various technologies I could use to<br />
<br />
# Publicise the e-consultation.<br />
# Stay in contact & update participants.<br />
# Get theie views.<br />
# Collective writing.<br />
# Conduct a survey.<br />
# Organise meetings.<br />
# Consult over long distnaces.<br />
<br />
== Design, planning, Stragies (***) ==<br />
<br />
# What are the stages in organising an e-consultation.<br />
# What are the design difference between online & traditional techniques i.e. surveys.</div>Davidodonnellhttp://e-consultation.org/guide/index.php?title=Organisers&diff=2235Organisers2006-07-13T05:36:56Z<p>Davidodonnell: /* Cost (***) */</p>
<hr />
<div>__NOTOC__<br />
<br />
<br />
== Time (***) ==<br />
<br />
# The timeline for setting up a website & the various online features <br />
# What are the time savings between email, e-newsletters & traditional methods.<br />
# How long will the forumn need to run for.<br />
# What are the time savings in terms of analysis & feedback.<br />
<br />
== Cost (***) ==<br />
<br />
# What is the cost of setting up a website?<br />
# What are the running costs of an e-consultation?<br />
# What are the prices for the relevant software & hardware such as web-iq etc.?<br />
<br />
== Engagement (***) ==<br />
<br />
# How can I justify e-consultation in terms of engagement.<br />
# Who are the people likely to use/not use e-consultation.<br />
# Will my success in engaging with technically literate people be outweighed by the loss of engagement with non technically literate people.<br />
<br />
== Case studies (***) ==<br />
<br />
# What are the examples of successful use of e-consultation in Ireland and/or other countries.<br />
<br />
== Participation (**) ==<br />
<br />
# How will the numbers of participants/non-participants be affected.<br />
# What are the different ways in which I can get people to participate & how are they different to traditional methods.<br />
<br />
== Skills (***) ==<br />
<br />
# What skills (technical) will I need.<br />
# What technical skills will I need to train my staff in.<br />
# What are the skills that my participants will need.<br />
# Will I need to hire a technical expert.<br />
# Will I need to run training days.<br />
<br />
== Usability (***) ==<br />
<br />
# How usable is the technology for people who are not technically literate.<br />
# How do I test the usability of my website & it's features.<br />
<br />
== Results (***) ==<br />
<br />
# How do I organise the information I collect.<br />
# What are the options for creating datasets etc.<br />
# What kind of software could I use for analysis<br />
# Will I need training<br />
# What are the costs<br />
<br />
== What is e-consultation (**) ==<br />
<br />
# What is e-consultation<br />
# What are the main techniques<br />
# What are examples of its use<br />
<br />
== Resources (***) ==<br />
<br />
# How much do I need to spend on staff, training, software, equipment and facilities.<br />
<br />
== Promotion (***) ==<br />
<br />
# How is promoting an e-consultation different from a traditional one.<br />
# What are the ICT based ways of contacting people with publicity.<br />
# How do I persuade people to use ICT especially the website.<br />
# How do I get people to engage in the consulation once they are on the website.<br />
# How do I use ICT to maintain their interest throughout the process.<br />
<br />
== Why e-consultation (**) ==<br />
<br />
# When is it appropiate to use e-consulation in instead of or in tandem with traditional methods.<br />
<br />
== Guidelines (***) ==<br />
<br />
# What are the major issuse in terms of ethics, security, privacy, copyright, intellectual property rights etc.<br />
<br />
== Translation (***) ==<br />
<br />
What techniques can I use to translate<br />
<br />
# What my technical experts are teeling me.<br />
# The role & nature of the technology being used to my staff and respondents.<br />
<br />
== Security (**) ==<br />
<br />
# How can I collect & store information securely <br />
# How do I restrict access to the website & e-consultation to the intended particpants.<br />
# How do I persuade participants that ICT is safe and that they should feel safe in putting their views online.<br />
# Can people view the input of others without being able to tamper with it.<br />
<br />
== Technology (**) ==<br />
<br />
What are the various technologies I could use to<br />
<br />
# Publicise the e-consultation.<br />
# Stay in contact & update participants.<br />
# Get theie views.<br />
# Collective writing.<br />
# Conduct a survey.<br />
# Organise meetings.<br />
# Consult over long distnaces.<br />
<br />
== Design, planning, Stragies (***) ==<br />
<br />
# What are the stages in organising an e-consultation.<br />
# What are the design difference between online & traditional techniques i.e. surveys.</div>Davidodonnell